Privacy Policy

Thank you for choosing to stay at Ganpati Homestay in Dwarahat, Uttarakhand. We understand that your privacy is important to you, and we are committed to protecting your personal information
This privacy policy explains how we collect, use, and disclose your personal information when you use our services, including our website and homestay accommodations. By using our services, you agree to the terms of this privacy policy.

Collection of Personal Information

  1. We collect personal information that you provide to us when you make a reservation, communicate with us, or use our services.
  2. This information may include your name, email address, phone number, billing information, and other information related to your stay.
  3. When you make a reservation, we may collect additional information such as your arrival and departure dates, the number of guests in your party, and your preferences for room type and amenities.
  4. If you communicate with us through email, phone, or social media, we may collect the information you provide to us in these communications, such as your name, contact information, and the content of your message.
  5. We may also collect information about your use of our services, such as your browsing and booking history, IP address, and device information.
  6. In some cases, we may collect personal information about you from third-party sources, such as booking platforms, travel agencies, and social media platforms.
  7. We only collect personal information that is necessary for us to provide you with our services and improve your experience at our homestay.
  8. We will always ask for your consent before collecting any sensitive personal information, such as your health information or religious beliefs.
  9. If you choose not to provide us with certain personal information, we may not be able to provide you with our services or fulfill your requests.

Use of Personal Information

We use your personal information to provide you with our services, including processing your reservations, communicating with you, and improving our services.

Specifically, we may use your personal information for the following purposes:

  1. To process and confirm your reservations, including sending you confirmation emails or messages.
  2. To communicate with you about your reservations, requests, and feedback.
  3. To personalize your experience at our homestay, such as recommending activities or amenities based on your preferences.
  4. To improve our services, such as analyzing user behavior and feedback.
  5. To comply with legal and regulatory requirements.

We may also use your personal information to send you promotional emails or newsletters about our homestay and related products or services. However, we will always ask for your explicit consent before sending you such communications.

You can opt-out of receiving promotional emails or newsletters from us at any time by following the unsubscribe link in the email or contacting us directly.

We will never sell or rent your personal information to third parties for marketing purposes. We may share your personal information with our service providers, such as payment processors and booking platforms, to provide you with our services. However, we will always ensure that our service providers meet our privacy and security standards.

We may also disclose your personal information if required by law or to protect our rights and property.

We will retain your personal information only for as long as necessary to provide you with our services and as required by law. Once your personal information is no longer necessary for these purposes, we will securely delete or anonymize it.

Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information to our service providers, such as payment processors and booking platforms, to provide you with our services. We may also disclose your information as required by law or to protect our rights and property.

Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or modification. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Retention of Personal Information

We retain your personal information for as long as necessary to provide you with our services and as required by law.

Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website.

Contact Us

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at +91 9412477768.

By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this privacy policy.